We will treat all your Personal Information as confidential (although we reserve the right to disclose this information under the circumstances set out below). We will store it on a secure server and ensure it completely complies with all applicable Sri Lanka Data Protection and consumer legislation that is in place at the given time.
When you shop on this Website, we will require certain Personal Information from you. This includes; name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We and third party providers of our advertisements and content may collect the following information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:
- Processing your orders;
- For statistical or survey purposes to improve this Website and its services to you;
- To serve website content and advertisements to you;
- To administer this website;
- If you consent, to notify you of products or special offers that may be of interest to you.
By accessing, browsing or using this Website, in any other manner confirms that; you agree that you do not object to us contacting you for any of the above purposes whether it may be by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.
When you create a shopping account while ordering online you will be given the option of receiving information from Orchid House by post, e-mail or telephone regarding, products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word “unsubscribe” in the subject line, at [email protected]
Your Personal Information may be disclosed to other businesses within Orchid House and to reputable third parties who will help process your order. Orchid House requires all such third parties to treat your Personal Information as fully confidential and to completely comply with all applicable Sri Lankan Data Protection and consumer legislation that is in place at the given time.
You should be aware that if we are requested to provide your Personal Information and /or User Information, to the police or any other regulatory or government authority that is investigating suspected illegal activities, we are entitled do so.