Delivery Information

Here at Orchid House we pride ourselves on fast effective shipping for all our customers worldwide.

Order at processed Monday through Friday not including public holidays. Once we receive your order we will process it and dispatch it from our warehouse within 48 hours. Once the order has being dispatched we will send you an email notifying you of the shipment along with your shipment details.

Depend on shipping method you choose.

Buyers are responsible for all Customs/Duties/VAT Tax/Local Tax – If necessary. We are not responsible for any items detained by customs or delays. Please contact us at any time with any questions on our return policy or shipping request.
Customs, Duties, Taxes and Other Charges:

Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer. Please contact your local customs office for accurate duty and tax information on international orders.

Insurance is depend on the cost of the item that you are purchasing.

If you have any other questions about shipping please feel free to contact via email [email protected] or by phone +94 77 790 33 44